[Resolved] Tata Docomo — Not letting me to port out | |||
They are not letting me to move out of DOCOMO using MNP.. I had applied the number porting twice from Idea Cellular. This time they have rejected stating that the name does not match as per their database. When enquired about my name, it looks like they have missplelled my name and hence they are rejecting the MNP.. Everytime i call the customer care, they simply give some replies and this has caused me lot of trouble. I am processing this MNP since past 5 months.. Last time inspite of several reminders, they didnt approve the MNP till the last day and then told that it is out of validity period and rejected. Such a great indian company that behaves like this is annoying. They are refusing to take any complaints.. I have totally waste hours together to get this ported out from TATA DOCOMO. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Customer,
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata DOCOMO.
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata DOCOMO helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata DOCOMO.
DOCOMO NOT Letting me to Port Out...
i have sent port request to DOCOMO and got MNP number, wuth that i gave all documents to other network very next day i got call from DOCOMO cc asked reason i gave all pin number where i m not getting network.. after that they kept calling me every day to simply ask reason and offered me some tariff plan. but i said m porting out due to network problem. Next day i got message of new tariff plan. i called cc they told your port request cancelled.i m trying to port out from last 6 months but everytime they regect port out.. please find way out...
My number is-[protected]
i have sent port request to DOCOMO and got MNP number, wuth that i gave all documents to other network very next day i got call from DOCOMO cc asked reason i gave all pin number where i m not getting network.. after that they kept calling me every day to simply ask reason and offered me some tariff plan. but i said m porting out due to network problem. Next day i got message of new tariff plan. i called cc they told your port request cancelled.i m trying to port out from last 6 months but everytime they regect port out.. please find way out...
My number is-[protected]
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Mobile No., and alternate contact.
Regards,
Idea Cellular