Tata Docomo — Overcharging Bill | |
Iam tata photon user ! My Plan was 2GB Data for Rs.450 on april 22, my bill is appeared to be Rs.1400 When i asked the customer care employee about this,they said that i used 4GB Extra .. But i didnt i wasnt even using it So please, i want you to look after my bill Because i wont not able to pay Rs 1400 which i didnt used.. My Photon no. [protected] Was this information helpful? | |
 3 Comments | |
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally to understand your concerns regarding billing issue. However, we are unable to contact you, since your call was not reachable.
Hence, we would like to inform you that as per our records we found that there is no wrong billing and you have been charged correctly as per your extra usage beyond the free usage and there is an outstanding amount of Rs. 1394 and request you to clear the same ASAP.
Thanks and Regards,
Customer Care
Tata Docomo.
We tried to speak to you personally to understand your concerns regarding billing issue. However, we are unable to contact you, since your call was not reachable.
Hence, we would like to inform you that as per our records we found that there is no wrong billing and you have been charged correctly as per your extra usage beyond the free usage and there is an outstanding amount of Rs. 1394 and request you to clear the same ASAP.
Thanks and Regards,
Customer Care
Tata Docomo.
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Tata Photon — Over charging
I placed a request on 12th March'12 to permanently disconnect my Tata Photone Tata Data device number [protected]. As per an e-mail from them on Monday, 2 April, 2012, 12:09 PM from Maninder Kaur was supposed to pay Rs 429 for my full and final settlement. I made a payment of Rs 430, which they have confirmed.But now they are asking to py Rs 101 more.
I have a copy of all the e-mails.
Thanks,