[Resolved]  Tata Docomo — PORT TO VODAFONE

Address:60433933323, Chennai, Tamil Nadu

MY NAME V.SURESH MY MOBILE NUMBER IS [protected] I HAVE TAKEN MY CONNECTION ON 5TH OF APRIL 2013 BY 5THOF JULY 90DAYS IS COMPLTED BUT TATADOCOMO PORT NETWORK TO VODAFONE WHEN I CALL TO 121 CUSTMORE CARE OF TATADOCOMO OR ATTAINING MY CALL WHEN ASK THEM THEY TOLD ME 7TH OF JULY NUMBER WIL GET PORT 00AM BUT THEY SAY 25 TH JULY NUMBER GET PORT I HAVE GIVEN MY ADDRESS PROOF AND ID PROOF BUT THEY AS NUMBER IS IN MY COMPANY NAME PLEASE HELP ME NEED TAKE ACTION ON THEM I HAVE MENTL UPSET
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

vodafone/tata docomo — barred outgoing calls

Hello,

I have been making fool by Vodafone and tata docomo.As per the TRAI policy i have done MNP and Vodafone is my old operator and docomo is my current operator.On 27th sep 2011 docomo barred my outgoing services due to non payment of old dues of past operator i.e. Vodafone.I have made the payment on the same day and got the receipt.After that when i call the customer care of Vodafone they said that docmo will activate your number and when i called on docomo customer care earlier said that Vodafone will activate your number and later said that you have to visit the docomo store.

After visiting the docomo store and submitting the receipt they told me that the number will be activated within 3 hours and now 14 hours have already past and my number is still barred because of which i am suffering heavy losses in monetary terms every hour.

Kindly consider it as very urgent and help me in the best way you can.

My details are as under:_

Shailesh Bansal

Mob no.[protected]
ASA.TCS,MUMBAI
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Suresh,

As per the discussion over call, we would like to inform you that the MNP request with the UPC code TT269277 is already under process with the last date as on 10-AUG-2013.

Further, we request you kindly mark an E-Mail to [protected]@tatadocomo.com for any assistance.

Thanks and Regards,
Customer Care
Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information