Tata DoCoMo / Prepaid — RELATED TO BILL DETAIL
jiteshvaishnav on May 12, 2011
I am the regular user of tata docomo, my mobile no. is 7737668817, i have requested Tata Docomo customer care to provide the bill summary form 15-Dec.-2010 to 15-April-2011 they have charged 25/- for this detail and logged my request which no.is-PPB08104914(27/04/2011) but they have not provide the proper and complete detailed then after i am again request for the same detail but they have charge again 25/- for this and given another request no.-PPB08105089(30/04/2011).
After that i am doing regular follow up with their team on daily basis in various mode(Phone/Mail/Chat) they are given commitments for satisfaction resolution but till time i am not satisfied and convienced their sevices because they have taken 50/- but till date not provide the detail.
Please look into the matter and help for resolution...
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