[Resolved]  Tata Docomo — Recharge amount not credited for the voucher I selected

Address:Bangalore, Karnataka

Hi Sir,
I have recharged my tata docomo number [protected] with 199 - Local/STD Tariff Voucher 199 { 30000 STD/ Local secs. (500 mins.). Validity : 28 Days}. It didn't credit the 500 mins it promised in their website (http://www.tatadocomo.com/online-recharge.aspx - Special recharge , 199).
The transaction ID MCIT[protected]. When I contacted [protected]@tatadocomo.com, I was informed that thye credited 2500 local tata to tata minutes- validity till 03/03 - 15 days. I didn't select it or I couldn't find it in the website. Now I lost my 199 Rs without any useful STD mintes. I want to get the 500 mins STD/Local minutes tata docomo promised in their website.

Thanks
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Aug 13, 2020
Complaint marked as Resolved 
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STD Minutes — 500 Minutes lost

I had around 500 STD minutes & recharged national sms scheme of Rs98(1000 sms).
now it shows 0 STD minutes balance. Customercare doesn't help on this.

This is Pathetic service from Vodafone.

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