[Resolved]  Tata DoCoMo / T24 — Harassing Customers- Docomo,Worst Service Provider In India

Address:

Odisha

Dear Sir, I really harassed with service provided by Tata Docomo/T24 Gsm company. My self Biswajit Jena and i am using T24 mobile number which is [protected] under Tata Docomo company since 2 to 3 years and regularlly rechare my number with 49 internet pack and talktime top up like 20,10 rupees etc. On 10th september 2012 at evening time when i surfing internet, my number got disconnected sudnelly and sim registration failed notification show on my mobile screen. At that time i was sucked and did not understand what is happened to me.When i call customer care,they said your number is disconnected and deactivated due to not recharge 200 rupees within 6 months but when i said i regularly recharge my number but they did not listen any thing and disconnect my call. what a worst service of Tata Docomo, If i am not recharged 200/- with in 6 months then concerned authority had to be intimate me through sms or call before deactivation of my number that how to stay active or recharge my number to stay active. I was surprised that how a company suddnely deactivated my number permantely without any grace period while my incoming and outgoing service was active. Hear me Docomo, You are not Largest Service Provider in India i bet you are the worst service provider in India.Activate my number, Else you gonna lose one good customer and many customer will loose faith on You. Therefore i request you to look into the matter and do the needful in my favour.