Tata Docomo

4 Reviews

Ravi Sharma on May 24, 2012

unnecessary deductions

I had made complaint to tata docomo customer care dept. Through ref.no. GBL 0927148716 they closed the complaint after giving me Rs.10/- as refund. I made complaint for not to make unneccessary deductions from my account, but not for the refund of Rs.10/- after deducting Rs.45/-
Further, i am continuous receiving messages from no.57775 stating "your request could not be processed due to insufficient balance' .
FYI, I am not making any request to the no.57775 .
I mailed to tata docomo cust.care centre, but nothing has been done.
Please look into the matter.
Thanks
ravi s.
rs73@rediffmail.com

3 Comments

Comments

May 24, 2012 by

Ravi Sharma

I positive expectation.

May 24, 2012 by

Tata Docomo

Dear Ravi,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

May 24, 2012 by

Ravi Sharma