Tata Docomo — Unoperational customer care service | |||
Dear Sir/Madam, I gave the application to port my no. [protected] from Tata Docomo to Vodafone. The application was registered more than 25 days ago. Their toll free customer care executives do not help at all. Even their online complaint service is unoperational. Their website never accepts the complaints and gives error everytime. Porting generally takes 7-10 days but after about a month, this is a headache, when there is nobody to listen. This is a ruthless thing to do with a customer. Please help me. Thank you Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Customer,
As per our discussion over the call, we would like to inform you that validity of your UPC has been completed. Hence, we request you to restart your MNP process by sending SMS as PORT <space> mobile number to 1900.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that validity of your UPC has been completed. Hence, we request you to restart your MNP process by sending SMS as PORT <space> mobile number to 1900.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.