[Resolved]  Tata Docomo — Unsubscribe Net Wap/Cineone Service

Hi,
From the past 2 weeks some net wap services and cine one photo alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number [protected] and refund my lost money also...
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Aug 13, 2020
Complaint marked as Resolved 
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Tatadocomo — unsubscribe

without subscribing an amount of rs10 deducting from my account so please unsubscribe and do not send business SMS to my mobile [protected]

Tata Docomo — Unsubscribe worldly fact alerts

Respected Sir/Madam,
I subscribed to world facts alert and now i want to unsubscribe it.I called customer care and they gave me a number 155223.I gave a call but they are coiling around and not giving any response please help me as if i don't unsubscribe they will charge me with Rs.30 in next 2 days

Tata Docomo — deactivate netwap subscription

Hello Sir ,

I have not subscribed to netwap but I am charged for it. So please remove from my subscription-- Tata no---[protected] Nirav
Hi Nirav,

Please be informed that vas service has been deactivated.


Thanks and Regards
Customer Care
Tata DOCOMO.
Hello sir,
from the past 2 weeks some net wap services and cine one photo alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number [protected].
Hi Bharat,

You can call *191# and follow 6th option in order to deactivate any VAS services activated on your number.

Thanks and Regards
Customer Care
Tata DOCOMO.
Net wap services alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number [protected]. and customer care don't help me. they are n't receiving my calls and they put my call in their reject list .
Please Unsubscribe Netwap/Cineone Service on my number [protected] tata docomo.
They keep deducting rs 1 for past week.
i called 155223 but no service is activated according to them and customercare says the same.
And still deduction of money from my prepaid account is on going.
Deactivate the service as soon as possible.
Thank U
Navjeet Singh
i am losing my balance daily on my number from tata docomo by receiving newsalert from netwap.when i tried to check services with dnd of tatadocomo, it does not say i am registered with any service. already i have lost around 500 rs. on another service which i never activated. where the hell do tata docomo ppl think they are looting the money from ppl's mobile balance???
Dear customer care -

The above suggestion is already tested. but it doesnt work. do you think ur customers are so dumb????
resp sir,
i don, t why netwap service activated on my no. fromlast 1 week, i keeps deducted 1 rs /day..pls deactive this service from my no. [protected].and stop deduction from my balance..very poor customer care sevice have ur company...
Net wap services alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number [protected]
Net wap services alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number is [protected]

Tata Docomo — Unsubscribe Netwap/Cineone Service

Hello sir,
from the past 3 weeks some net wap services and cine one photo alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number [protected].
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,


Kindly be informed that the amount of Rs.14 has been adjusted on Your number and the service CINEONE has been deactivated and no issue now.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hello Sir,
. From the past 4 days some netwap services and cine one photo alerts have been activated on my no.
It keeps deducting 01 rupee per day.
Pls deactivate these services on my DOCOMO NO. ( [protected] )
Net wap services alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number is [protected]
Net wap photoshoot alerts have been activated on my number [protected]. Please deactivate these services.
Daily deduction for service which was never activated and also not getting deactivated ever my mobile number is [protected] and service provider is TATA DOCOMO. I haven't activated any service but still I am daily receiving SMS from TA-NETWAP having following message Hi! Your subscription to on TATA DOCOMO DIVE-IN WAP has been renewed at Rs 1 . To Stop, Dial 155223 (Toll Free) For this i called Docomo customer care (121) for at least 8 to 10 times. at 4-5 times Docomo customer representatives said they have deactivated the service and i will receive deactivation message within next 3-4 hours but i never receive any such sms. Also every time i tell them this fact they just say i have deactivated service this time for sure and you will get sms in 3-4 hours. i am completely frustated by their replies and the service is not getting deactivated. I also tried dialing above no. 155223(Docomo service activation/deactivation portal) and deactivated service from there and after some time i received message that you are not subscribed for this service. To subscribe sms SUB CRI to 51818. Please help me in stopping this service and refund my money which is getting deducted daily Rs.1 for more than a month or couple.

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