Submit Complaint
Questions
Home
     
 

Tata Docomo

 
26 Reviews
  bharath.exp on Jun 22, 2012

Unsubscribe Netwap/Cineone Service

Hi,
From the past 2 weeks some net wap services and cine one photo alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number 7204439280 and refund my lost money also...
25 Comments

Comments

Jun 17, 2012 by
Hari Nasit
Tata Docomo - Amreli, Gujarat, India
 
Hello sir,
from the past 2 weeks some net wap services and cine one photo alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number 7405417194.
Jun 25, 2012 by
Tata Docomo
 
Hi Bharat,

You can call *191# and follow 6th option in order to deactivate any VAS services activated on your number.

Thanks and Regards
Customer Care
Tata DOCOMO.
Jun 26, 2012 by
Rahul Sahu
Tata Docomo - Amreli, Gujarat, India
 
Net wap services alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number +919041798566. and customer care don't help me. they are n't receiving my calls and they put my call in their reject list .
Jun 28, 2012 by
Navjeet Bassan
Tata Docomo - Ludhiana, Ludhiana, Punjab, India
 
Please Unsubscribe Netwap/Cineone Service on my number +919417986325 tata docomo.
They keep deducting rs 1 for past week.
i called 155223 but no service is activated according to them and customercare says the same.
And still deduction of money from my prepaid account is on going.
Deactivate the service as soon as possible.
Thank U
Navjeet Singh
Jun 29, 2012 by
Tata Docomo
Tata Docomo - Ludhiana, Ludhiana, Punjab, India
 
Hi Navjeet,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Jun 30, 2012 by
akki1704
 
i am losing my balance daily on my number from tata docomo by receiving newsalert from netwap.when i tried to check services with dnd of tatadocomo, it does not say i am registered with any service. already i have lost around 500 rs. on another service which i never activated. where the hell do tata docomo ppl think they are looting the money from ppl's mobile balance???
Jun 30, 2012 by
akki1704
 
Dear customer care -

The above suggestion is already tested. but it doesnt work. do you think ur customers are so dumb????
Jun 30, 2012 by
rajinder.avii
Tata Docomo - Amreli, Gujarat, India
 
resp sir,
i don, t why netwap service activated on my no. fromlast 1 week, i keeps deducted 1 rs /day..pls deactive this service from my no. 9041788300.and stop deduction from my balance..very poor customer care sevice have ur company...
Jul 4, 2012 by
rockingkatty
Tata Docomo - Amreli, Gujarat, India
 
Net wap services alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number +918867805092
Jul 7, 2012 by
Ajay Pravin Jose
Tata Docomo - Amreli, Gujarat, India
 
Net wap services alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number is +918015175265
Jul 23, 2012 by
gapganda
Tata Docomo - Bangalore, Bangalore, Karnataka, India
 
Unsubscribe Netwap/Cineone Service - Tata Docomo
Hello sir,
from the past 3 weeks some net wap services and cine one photo alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number 9035597290.
Jul 24, 2012 by
Tata Docomo
Tata Docomo - Bangalore, Bangalore, Karnataka, India
 
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Jul 27, 2012 by
Tata Docomo
Tata Docomo - Bangalore, Bangalore, Karnataka, India
 
Dear Customer,


Kindly be informed that the amount of Rs.14 has been adjusted on Your number and the service CINEONE has been deactivated and no issue now.

Thanks and Regards
Customer Care
Tata DOCOMO.
Aug 18, 2012 by
bhaiworld007
Tata Docomo - Amreli, Gujarat, India
 
Hello Sir,
. From the past 4 days some netwap services and cine one photo alerts have been activated on my no.
It keeps deducting 01 rupee per day.
Pls deactivate these services on my DOCOMO NO. ( 7275750575 )
Aug 19, 2012 by
naveen1990
Tata Docomo - Amreli, Gujarat, India
 
Net wap services alerts have been activated on my number. It keeps deducting 1 rupee per day. Please deactivate these services on my number is +918050700265
Aug 21, 2012 by
prpani
Tata Docomo - Amreli, Gujarat, India
 
Net wap photoshoot alerts have been activated on my number 7411215840. Please deactivate these services.
Aug 24, 2012 by
Oindrilla De
Tata Docomo - Amreli, Gujarat, India
 
Daily deduction for service which was never activated and also not getting deactivated ever my mobile number is 8050350215 and service provider is TATA DOCOMO. I haven't activated any service but still I am daily receiving SMS from TA-NETWAP having following message Hi! Your subscription to on TATA DOCOMO DIVE-IN WAP has been renewed at Rs 1 . To Stop, Dial 155223 (Toll Free) For this i called Docomo customer care (121) for at least 8 to 10 times. at 4-5 times Docomo customer representatives said they have deactivated the service and i will receive deactivation message within next 3-4 hours but i never receive any such sms. Also every time i tell them this fact they just say i have deactivated service this time for sure and you will get sms in 3-4 hours. i am completely frustated by their replies and the service is not getting deactivated. I also tried dialing above no. 155223(Docomo service activation/deactivation portal) and deactivated service from there and after some time i received message that you are not subscribed for this service. To subscribe sms SUB CRI to 51818. Please help me in stopping this service and refund my money which is getting deducted daily Rs.1 for more than a month or couple.
Aug 29, 2012 by
priyaloke
Tata Docomo - Amreli, Gujarat, India
 
Hi docomo,

Please deactivate the netwap services and cine one photo alert from my mobile nos 80500-00235 and 74115-74120 with immediate effect. And without my knowledge you have activated data pack of 65 Rs on 25th of Aug, and I called your customer services, who said they had deactivated, but I did not received my money back. Why you people are forging us. Your customer service center is very bad, when we call them, they will attend and they put on hold and they never took back the call again.
Sep 24, 2012 by
vinayshah
Tata Docomo - Amreli, Gujarat, India
 
please deactivate the NETWAP photoshoot alert from my no 8122597480.
already i have called to custmor care. still 2rs/day is reducing per day.
plz do it as soon as possible...
Oct 13, 2012 by
Gojendra Singh
Tata Docomo - Amreli, Gujarat, India
 
Hi

Initially Cineone services used to deduct 1 Rupee, but this time its saying it will deduct 2 Rupees
and I don't know how it got activated without my concern.
Please deactivate the Cineone services on 7411575060.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check
     
       
       
         
     

    User Registration

    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username