[Resolved] Tata Docomo — wrong information about APN | |||
Today i recharged for 255rs STV recharge(2gb 3g internet/30days).but it is not connecting to the server,so i called the customer care,,,first they told like it will activate with in 4hr.....but after 5hr also the same problem....again i called but they blocked my number,,,so i just called from another number........they told another APN' TATA.DOCOMO.INTERNEThvc 'and they told like after restarting the will solve,,,,but the problem remains same.....pls kindly help mob no; [protected] mobile model; samsung gal;axy s2 i9100 place; whitefield,bangalore thankyou Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per our discussion over the call, we would like to inform you that your concern regarding internet connectivity has been registered vide docket number PN3G12010390 and will resolved soon.
Please be informed that as per our records, your balance of Rs. 1.20/- have been deducted for SMS.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that your concern regarding internet connectivity has been registered vide docket number PN3G12010390 and will resolved soon.
Please be informed that as per our records, your balance of Rs. 1.20/- have been deducted for SMS.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.