Tata Indicom — Abnormal deduction

Address:

South Delhi, Delhi

Hello Sir/Madam,
This is the second time i am complaining against tataindicom tele services. Once 3-4 years back problem arose, i complained and consumercomplain helped me in reverting back my amount.
This time also a similar activity happened. Please help me.
On saturday 22 june 13, i activated a Rs 5 pack (24 Hrs pack) in my tata no.[protected], to checkout whether net can be availed or not. I found working. Just operated 5 min and checked google pages without any download. Then i deactivated the same as it was auto renewal. At night 12:50 AM[protected] i found my balance Rs 34 in palce of Rs 377 (Lost Rs 343). I suddenly called cus care..121, 198, 12524..all....tried and tried but all time all busy. then i tried with my other tata number..amazing..connected in the single time. But the person didnt helped me and disconnected phone without issue completion telling that data has been downloaded and i hv used 3x in place of 1x. i can say one thing about this trap that even the most speed browsing in india for 5 min cant charge a sum of Rs 343. Next day i filed complain to tata nodal officers. Next day[protected] i got a call from [protected], Mr Saddam. He told that issue has been handled and amount will be reverted. Right at that moment he reverted Rs 100 back and committed to revert rest (Rs 243) in next 48-72 Hrs. After talk a message too came regarding satisfaction and i replied as YES as i thought that if 100 has came rest 243 will also come. BUT no, more than 4 days passed but no reversion. All cheat..on 27-6-13 i called cus care,talked to Mr Avinash, who forwareded the call to seniour listening the issue..amazing call was on holt and then disconnected. Today again i called tata cus care, talked to Mr Ankit, cheat person, told to keep on hold for account checkup...disconnected. This was the overall issue...Please help me to recover back my Rs rest 243 balance in my account.

Thank u all
with regards,
Khalid Anwar
[protected], [protected], [protected]@yahoo.com
Seniour Research Fellow
Jamia Millia University
New Delhi