free installation not committed
i am a user of VSNL broadband..i took a pack of 64 kbps for 6 months on which i am entitled to free installation. as per their promise i got it.
now, since my 6 months got over, i took(recharged) my connection for another 6 months @ 64 kbps and the same amount was charged..i wanted to shift my connection to another room...as i am entitled to a free installation on a 6month plan the company is supposed to commit it..but the fiasco here is that they are asking me to pay for this..this is bullshit...isnt it? any remedy frens?