Tata Indicom Broadband — issue of incorrect bill...

Address:Thane, Maharashtra

i have a perpaid tata indicom modem.. when ever i recharge with internet pack of Rs. 350 or Rs. 201, the very next day i receive a messge stating i have certain sum of negative balance... i am facing this problem continously every month... i even complained in the customer care center o[censored]lhasnagar -5.. bt it was of no use. they had a rude talk with me.. this time i have recharged with Rs. 201 on 3rd March 2012 n yesterday i.e; 4th March 2012 i received a message stating i have a negative amount of Rs. 1124 which was not charged due to insufficient balance in my account.. And now my internet is not working..
My tata indicom number is [protected]
kindly help me as soon as possible..
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Dear Ms. Gangwani,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your money has been deducted due to the activation of internet pack on your mobile.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

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