This is Bishnu Lal Sahu one of your customer since 3 successful yrs.
Actually I had purchsed one mobile, model no. HUAWEI C2901 from one of your distributers in Jamshedpur "Drive India Enterprises Solutions Limited" on 18 Oct 2008.
Last week I faced problem with mobile set and gave to your only one service center in Jamshedpur "Vertex Enterprises" on 6th June."My job no. is 3113."
But till now I did not get any response from them. When I called to him about my mobile status they told me that It will take at least one week.They also unable to provide any set for backup.
As you know I can't use your sim in other mobile. It only work with TataIndicom CDMA set.Now these days I am missing my important calls.
Not only me, but a large amount of TataIndicom customers are facing with this problem.This is hamparing your bussines. Please do something with Service area so that customer like me will feel comfort and happy.
Also take the appropriate action with service center to deliver the set ASAP.
Bishnu Lal Sahu