[Resolved]  Tata Indicom — Disconnect my connection

Address:East Singhbhum, Jharkhand

This is Rounak bhatia with a tata walky no 6542173. I am a user of this walky since last 2.5 years. 1 year ago, i convereted my connection from post paid to pre paid plan. It was working smoothly but 2 months ago, my connection suddenly got disconnected. When i enquired the reason for the same in tata indicom centre, i was told that the connection has been disconnected due to non submission of documents.I was not given intimation through call or msg by the company. I am really troubled by this. So, i request you to look into the matter and resolve the matter.

ROUNAK BHATIA
Road no. 1, baikunth nagar,
Gurudwara road, Mango,
Jamshedpur, Jharkhand-831012
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Aug 13, 2020
Complaint marked as Resolved 
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TataIndicom — Disconnect the Connection

i had book the complaint in tata indicom on 17-oct for disconnect my tata indicom number [protected] and The Reference No. is 367101. i want to disconnect this connection because there are so many problems we are facing from last 3 years in this connection. and after talking of the executive of tata indicom i had paid my outstanding amount of Rs 380 as per talking the executive after that he tell me your number is disconnect with in 24 hours. but now 30-nov-2011 one executive call me and he/she says your payment is due for more than 200 rupees . but if i paid all outstanding amount of his company on oct month and i had disconnect the connection so why i make the payment again . so please i request to see this issue and strict action of this comapny

Name = Rohit Kumar Bhugra

Ph no [protected]

Dear Mr. Rohit,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.
Dear Rounak,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Rounak,

We would like to inform you that as per our records we found that your number is permanently disconnected due to Document Non submission. Hence, we request you to visit any of the nearest Tata Outlet in this regard.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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