TATA Indicom Photon Plus — Faulty Device

Hi...I have purchased the tata photon plus datacard with a internet speed of 3.1. mbps but i have not got this. i have raised a complaint that i have opted the tarrif in which i should get a speed of 3.1. MBPS. the complaint was attended by the technical person and after his visit i have given my consent with my "DISSATISFACTION" on the customer feedback form signed by me. the same was i have replied on the below mentioned mail which comes from their side after visit. and there also i have given my consent with my total dissatisfaction. after that i never get a call from their side.

i am giving you the speed check chart which i have checked time to time for your reference.

IP_ADDRESS TEST_DATE TIME_ZONE DOWNLOAD_MEGABITS UPLOAD_MEGABITS LATENCY_MS SERVER_NAME DISTANCE_MILES
115.118.46.64 [protected]:16 GMT 0.48 0.11 79 New Delhi 0
115.118.46.64 [protected]:16 GMT 0.46 0.26 205 New Delhi 0
115.118.46.64 8/25/2010 7:25 AM GMT 1.25 0.57 107 New Delhi 0
115.118.46.64 8/28/2010 4:57 AM GMT 2.25 0.46 76 New Delhi 0
115.118.46.64 9/28/2010 7:24 AM GMT 1.43 0.05 132 New Delhi 0
115.118.46.64 11/14/2010 6:29 PM GMT 0.31 0.19 109 New Delhi 0
115.118.46.64 [protected]:52 GMT 0.98 0.44 104 New Delhi 0
115.118.46.64 [protected]:35 GMT 0.57 0.45 127 New Delhi 0
115.118.46.64 [protected]:56 GMT 0.33 0.54 140 New Delhi 0
115.118.46.64 [protected]:13 GMT 0.45 0.39 140 New Delhi 0


You are requested to please look into this because i am really getting frustrated with the kind of services i am getting from service provider.

Regards
Gurdeep Singh











Dear Customer,


Your complaint[protected] has been successfully resolved and closed by us.

To help us serve you better, please tell us about your satisfaction with the resolution provided on your complaint,

If you are SATISFIED, please click on the link below to respond;

https://www.tatatele.in/ComplaintTrackingSystem/FeedbackAction.do?AccountNo=[pro...⇄

And if DIS-SATISFIED, please click on the link below to respond;

https://www.tatatele.in/ComplaintTrackingSystem/FeedbackAction.do?AccountNo=[pro...⇄

Thank you for your feedback.


Have a nice day!


Yours Sincerely,

Tata Indicom
(This is an auto generated mail. Please do not reply.)

MY TATA PHOTON IS DISSCONNECTED WHEN WE ATTACHED IN EMAIL ID