TATA Indicom Photon Whiz — Very poor customer support and no resolution of complaints | |
My tata Indicom photon whiz when recharged with 849 unlimited monthly plan, it worked only for 5 days. So even after registering a complaint so many times ther is no solution. They are not recovering the service. I have raised so many complaints but ther is no solution. The back end people who are supposed to call me back nevr responded. The complaints is in process since 40 days. But ther is no resolurtion. Their customer service is very very very poor. Better stop giving services than playing with customers and their problems. Was this information helpful? | |
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hi
I am TATA Whiz user with connection no [protected].My plan is 1gb download for a month for Rs 500, But i have not been given any id or password to view what is the amount of download i have done till now..So how should i check what is the amount i have dowloaded.when ever i am trying to reach customer care only the system is talking to me and telling that its an invalid connection...
I am TATA Whiz user with connection no [protected].My plan is 1gb download for a month for Rs 500, But i have not been given any id or password to view what is the amount of download i have done till now..So how should i check what is the amount i have dowloaded.when ever i am trying to reach customer care only the system is talking to me and telling that its an invalid connection...
Tata Indicom(Photon Whiz) — Very poor customer support by Tata Indicom
One of customer service representative named Aditya with personal phone no.[protected] had contacted me for tata photon whiz and he insisted me to buy it with good offers like (1)he had told me that if i am not satisfied with the speed of the product,he will refund my payment within 2 days.(2)he had provided the product at my doarstep.But when i had purchased it he didn't receive my call,not even talked to me atleast once.When i had contacted with the seniour officers he told me that this types of offers are not available in Tata Indicom.
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60%
Complaints
1372
Pending
0
Resolved
824
+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
View all Tata Indicom contact information
Greetings from Tata Indicom!
We understand your concern regarding your Tata Photon Whiz. Kindly accept our apologies.
However, to assist you better, we request you kindly provide us your, Tata Photon Whiz connection details. You can also mail your details to Customer.[protected]@tatatel.co.in.
Thank you for your time and patience.
Regards
Customer care
Tata Indicom