[Resolved] Tata Sky — EXTREMELY POOR SERVICE FOR INSTALLATION | |||
DEAR SIR, I HAVE PURCHASED LG32 LD 345 LCD TV AND HAVE GOT FREE TATA SKY CONNECTION WITH FREE INSTALLATION WITHIN 72 HOURS OF ACTIVATION THE COUPON. MY REQUEST ID -[protected] I HAVE ACTIVATED THAT COUPON AND REGISTERED MY INSTALLATION ON 26.03.2011 08.00PM,THEY HAVE CONFIRMED ME THAT THE CALL WILL COME FROM TATA SKY ENGINEER DO INSTALLATION WITHIN 72 HOURS. BUT NOBODY HAS RESPOND FROM TATA SKY SINCE 72 HOURS, THEN I HAVE REGISTERED 1 COMPLAINT IN TATA SKY CUSTOMER CARE REGARDING INSTALLATION AND THEY HAVE PROMISED ME TO DO INSTALLATION BEFORE 72 HOURS. BUT I HAVENT RERCEVIED ANY CALL OR ANY PERSON FOR INSTALLATION. I HAVE CALLED CUSTOMER CARE FOR 4-5 TIMES BUT NOBODY HAS PROVIDE ME THE INSTALLATION. SIR, I HAVE PURCHASED LCD TV OF RS. 25000/- TO SEE MATCH -WORLD CUP 2011 AND I HAVE MISSED THAT GREAT MATCHES BECAUSE OF THE POOR SERVICE OF TATA SKY. SO I HEREBY REGISTER MY COMPLAINT AGAINST THE TATA SKY FOR THEIR BAD SERVICE AND INCONVENIENCE FACED BY ME. PLEASE PROVIDE ME GOOD SERVICE AND WEAVER FOR THE INCONVENIENCE FACED BY ME BECAUSE OF TATA SKY. THANKING YOU. YOURS FAITHFULLY, PRAGNESH SISODIA MY REQUEST ID -[protected] MB. NO. [protected] , [protected] BANGALORE Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
TATA SKY DTH — Poor services,misleading information
I am a subscriber to Tata Sky (Cust.ID [protected]).Their website keeps shutting down perhaps due to poor bandwidth, the phonelines are continuously busy and if youhget through you have to listen to pre-recorded sales babble for more tan 10 minutes afterwhich you give up, theydonot reply to emails, they change your package unilaterally.I have bought Supersaver package paying Rs 330 per monthmwhich includes BBC, ESPN, Stra Sports, Ten Sports.Suddenly the rate has been reduced and the above channels blocked without any information demanding separate payment, thus actually increasing package cost.Now even after I have paid and confirmation recd from Tatasky that the channels are being added on within 54 hours, nothing has been done. This is disgusting !!!
Extremely poor service regarding communication & new Tatasky installation!!! I have appiled for new tatasky connection through online paying all the required money. The site saying that the installation will be done within 3-5 days. 31st of March I've applied for the same & today is 7th April; 7 days gone. No one even contacted me for a single time for this installation. Even through out this 7 days, everyday I called to customer care requesting & complaing about the same but no response I got. Every time the customer care representaive said that we'll contact you within 2 hours & do the installation very soon within a day but, just leave about the installation, no one even called me for a single time. I just beome mad by requesting & complaining again & again but still not a single response from their side. I don;t know when they will contact me & when they will set-up everything. I am tooooooooooooooooo much disapointed. :(:(:(:(:(:(:(:(:(
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TATA SKY (Satellite Television) — Poor Communication Service
During subscription committed fees included for six months but deducted the activation charges & deactivated the same within four months.Complaint several times on their call centre but till yet no satisfactory reply has been received nor activation has been done.Looking for your cooperation with positive result.THANKING YOU. FROM:
Bhavesh Dhirawani
28th April 2008.