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I am having a similar issue..can I contact you... I stay in pune
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I am also having a similar harassment by TataSky in bangalore, Most pathetic customer care i have ever come across. It reminds me of issue i had with microsoft just 02 years back, in spite of having purchased genuine copy of windows, the ladies at the other end kept on telling that it was pirated.I have just now forwarded a online complaint to Tata sky Nodal Officer, Let me see what action he takes
The email sent to the Nodal Officer has solved the problem, a executive from his office called me in the morning and said that the problem will be solved today itself and within 24 hrs of dispatch of email my account has been charged with the required amount, he also promised that package would be changed today itself to the one which i had desired and actually ordered for
So finally I am able to watch TataSky after a delay of 72-80 hrs after deactivation of service and an expenditure of around 200-250hrs towards telephone charges for explaining all the details every time to the pathetic, irresponsible, uncaring and too polite to be of any usefulness HELP LINE (i am not aware if any tollfree number exists)
So finally I am able to watch TataSky after a delay of 72-80 hrs after deactivation of service and an expenditure of around 200-250hrs towards telephone charges for explaining all the details every time to the pathetic, irresponsible, uncaring and too polite to be of any usefulness HELP LINE (i am not aware if any tollfree number exists)
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