[Resolved]  Tata Sky — broken digicomp & 2 remotes not changed

Address:

East Delhi, Delhi

MY CUSTOMER ID WITH TATA SKY IS [protected].
I HAVE LAUNCHED MANY COMPLAINTS WITH TATA SKY CUSTOMER CARE TO CHANGE MY DIGICOM WHICH IS NOT WORKING ALONG WITH 2 REMOTE CONTROLLS FOR MY 2 CONNECTIONS.
I TOLD THEM I AM WILLING TO PAY WHATEVER IT COSTS, BUT THEY SHOULD JUST CHANGE THEM BCZ THEY R NOT WORKING.
MY FIRST COMPLAINT WAS LAUNCHED ON 23-10-10. NOTHING HAPPENED AFTER THAT. I HV BEEN CALLING THEM EVERY DAY SINCE THAN. I HV EVEN SPOKEN TO THE MANAGERS IN CUSTOMER CARE. I M TOLD THEY DO NOT HV THE DIGICOM, & THEY DONT KNOW WHEN ONE WILL BE AVAILABLE. THEY WILL NOT REFUND ME THE MONEY FOR AS LONG AS I M NOT ABLE TO WATCH THE TV, BCZ THIS IS NOT THEIR POLICY, I WAS TOLD.
THEY SAID THEY HV THE REMOTES, BUT INSPITE OF CALLING THEM EVERYDAY, NOBODY IS COMING TO DELIVER THE REMOTES.
I M NOW STUCK WITH TATA SKY DIGICOM WHICH IS NOT WORKING - DUE TO WHICH I M NOT ABLE TO VIEW THE TV, FOR WHICH I HV ALREADY PAID IN ADVANCE FOR 1 YR.
AND I HV TO HOP UP & DOWN TO CHANGE THE CHANNELS OF THE DIGICOM WHICH IS WORKING.
PLEASE HELP !!!!!!