[Resolved]  Tata Sky HD Offer — Tata Sky deducting money for HD even on HD Upgrade offer

Address:

Hyderabad, Andhra Pradesh

Tata Sky has provided HD Upgrade offer for existing customers as per
http://www.tatasky.com/offer-tata-sky-hd.html

where you will clearly see ....

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Offer for Existing subscribers:

Existing Tata Sky subscribers can purchase a Tata Sky HD digicomp by paying the full price of Rs 2599. When purchased during the offer period they will also be entitled to 1 year free subscription to the HD Gold package.
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I had taken tata sky as per above offer on November 24th 2010.

They have activated free HD annual pack as per above offer ... but for only 3-4 days it was active and later deactivated.
Later, daily money for HD connection is getting deducted from my account.

I logged a complaint on that to resolve the issue .. but .. again free HD annual pack was activated and again deactivated after 3 days.

This is 4th time in one month .... where the HD Annual pack gets added on my request and somehow automatically deactivates after 3 days and money gets deducted from my account.

I got fed up with customer care and their services and there is no permanent solution ..
Pathetic .., till now, for only calling Tata Sky it took more than 100 rupees where offer was only 30/- rupees per month..

Very bad service of tata sky..
If there is some technical problem .. then ideally they should atleast give other equivalent offer mentioned in website i.e 2-3 months of subscription free or credit 360/- rupees of equivalent amount..

How to resolve this issue..