Tata Sky — setup box not repaired

Address:

Jaipur, Rajasthan

My id No:[protected]
My setup box stopped working on 30th july 2011.I registered a complaint with tata sky on the next Monday 1st of august.After continuous telephonic complaints at tata sky complaint center everyday .The setup box was repaired on 12th august ,it stopped working on 15th august and since then i have been complaining then online as well as telephonic everyday twice.Yet there has been no assistance.Please help me.The complaint center executive says it will be replaced within 24 hours but it has not been so.