[Resolved]  Tata Sky — Misleading Customers

Address:

Mumbai City, Maharashtra

Hello,

My Account number is [protected]. I bought a Tatasky+ (account number [protected]) and was not using the first connection .

For Account Number [protected].

I was asked to pay 1200/- in June for a package of 1 year and a negative balance of Rs 31.

I had to replace the adapter of the box and was told that it is free.

After paying Rs. 1231/- in June my connection was restored and I started using the connection.

Today my connection is disconnected due to no balance. I am told that the cost of the adapter was Rs 250/- my package was converted to 250/- per month and my current package is @250/- per month.

I believe that I have been cheated. I was never told that the cost of adapter was Rs 250/- it was quietly deducted from ,my account and I was pushed into Rs 250/- per month from Rs 100/- per month. (Which I am ready to pay even now).

I was told that some one would get in touch with me in 24hours and I am waiting for a call.

This is a great idea of luring a customer to pay 1200/- for the year and then converting it into 3000/- per year.

In case this is not resolved I am forwarding it to Consumer Court. With all expenses to your account.

warm regards

Kamal Malhotra
[protected]