[Resolved]  Tata Sky — no signal

Respected sir,
i have TATA SKY DTH having Cosumer ID no.[protected], in which in last month i have complained for no signal on tata sky that time their service engineer attended and replaced the digicomp which have warranty period of 90days but this month again same problem i have facing. yesterday i have complained for the same and they have closed my compaint without attending the same, now today again complained for the same through customer care no. then there representative giving me assurance that the complaint will be resolved within 24Hrs.
So, my request is that how many 24 Hrs. i have to wait for complaint solution.
My Query List:

SR # Created date Nature of query Type Due date Closure date Status
SR[protected] 10/04/2011 21:38:15 Unable to view services No signal 10/05/2011 21:00:00 - Open
SR[protected] 10/04/2011 17:14:36 Request for services Moving home 10/06/2011 17:14:36 10/04/2011 17:29:21 Closed
SR[protected] 09/14/2011 15:05:53 Account update Address correction 09/15/2011 11:05:53 09/16/2011 18:07:18 Closed
Please do needful
Yours faithfully,

(Mukesh Patel)
Mobile No.[protected]

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