[Resolved]  Tata Swach - Online Order - Damaged Goods Received — TATA SWACH

Address:

Dakshina Kannada, Karnataka

I purchased on Tata Swach on 23/08/2010 from Pai International Electronics Ltd.
Opp.Baliga super Market,Bejai,Mangalore-575003 by seeing company name TATA,after two months of purchase water stopped flowing to second container then shop keeper informed to replace Swach Bulb but in advertise they are informing that it filters 3000 lites of water, but we are only 2 members in family within 2 months filter stopped filtering for example if we r using perday 10 litre means 600 litres for 60 days.
I replaced swach Bulb for the first time on 20 june 2011 & purchased from Udayakitchenext,Kankanady,Mangalore-575002.Swach Bulb is not firmly fitting to the lower container so that water flows out all the sides instead of coming from Mesh3(filter).Regarding this i informed to Shop Keeper & also to Toll Free No-[protected] (customer care)of the company.
Shop-keeper retained lowercontainer of water filter to check the same with company people.Customer care people informed 72 hours required to solove the problem.
I am not satisfied with customer service & product.I want my money back.I don"t need Tata swach.after 48 hours my compliant is not yet attened.

I REGISTERED COMPLAINT ON JUNE 20 2011,TO CUSTOMER CARE EVEN AFTER 10 DAYS MY COMPLAINT NOT YET SOLOVED.