Tata Swach - Online Order - Damaged Goods Received — Defective Water Filter - Swatch

prashantrai

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

I had purchased TATA Swach water filter. The product is defective, fungus deposition starts in filter bulb. Complaint was attended by technician -[protected] but more than 45 days have passed & they have not rectified the defect.

There is no mecahnism set by TATA Chemicals to register complaint & track them. Customers are suffering due to defective product & poor customer service.

---
Prashant Rai
[protected]

Was this information helpful?

No (0)

Yes (0)

Related Tata Swach reviews

View all 184 Tata Swach Reviews

Comments

Tata_Swach_Team

from Pune, Maharashtra

Dear Rajendra,

We are sorry that you had to go through this trouble after purchasing the product. We will try to have someone call you as soon as possible.

The Tata Swach team

tata swach customer care team

from Mumbai, Maharashtra

Dear Prashant

We apologize for the inconvenience being caused due to problem in usinf TATA Swach.

We have been confirmed by our service representative that your problem has been resolved. Request you to please confirm
Warm Regards
TATA Swach customer care team