[Resolved] Tata Swach - Online Order - Damaged Goods Received — defect in product

insakha4

from Bengaluru, Karnataka

Address:

Thane, Maharashtra

We have purchased tata filter bulb from Shree laxmi appliancesin dec 2010,
After one bulb colour started changing to black and water smell was different than normal.

at time of purchase there was nothing printed on bulb that is sr no, waranty etc,
we shown it to shree laxmi appliances but they told out of waranty ,
can't do any thing,

they get no of mr raman of tata swatch - [protected]

he was telling same out of waranty

please see photos also

we need replacement of product

my mo. no is [protected]

+4 photos

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Tata Swach reviews

View all 184 Tata Swach Reviews

Comments

chattergies

from Ludhiana, Punjab

Tata Swach — Product Malfunction

I have purchased TATA Swatch product in the month of Sep 2010, as guaranteed the bulb has started malfunctioning and blocked before 3000 litres of pure water.Morover, I purchased another bulb costing Rs.300/- and the same is happening with your new buld as well. So I am very much shattered to have a response like this from your product.

I want to file a complaint against the same and refund of my product.

Thanking You,
Kaushik
[protected]

Tata Swach Customer Care

from Pune, Maharashtra

Verified Support

Dear Kaushik,

We are sorry for the inconvenience caused. Please contact our customer care executives at[protected] or email your contact details and the details of the dealer at [protected]@tatachemicals.com. Our team will get in touch with you.

Regards,

Tata Swach Customer Care Team

insakha4

from Bengaluru, Karnataka

need quick action from TATA SWATCH