[Resolved]  Tata Swach - Online Order - Damaged Goods Received — BROKEN DELIVERY OF SWACH PURIFIER

Address:

Mumbai City, Maharashtra

Received the purifier after 7 days from ordering online and that too in a broken condition, when i contacted the too free number they told the complain has been forwarded to the concern team who will contact me
1. I didn’t receive any complain number as they don’t have a system of complain number they assume all their customers are happy customers,
2. next time after 3 days I again contacted the toll free number and the other end person didn’t knew anything about my complain so it was again forwarded to the concern deck, I assume there is no concern deck at all for complains
3. There is no email address for registering the complains
4. Today it is 7 days after I received the purifier and i have now already bought other purifier from local market
it was indeed a waste of time buying online from Tata website