Tata Swach - Online Order - Damaged Goods Received — Product Not Received

Address:

Mumbai City, Maharashtra

Dear Sir/Madam
This is regarding My Order_[protected] which i placed on 15th June 2012.I paid total amount of Rs1548/-for "Tata Swach Smart + extra Tata Swach Bulb (Tata Swach+extra tata swach bulb+free extra top mesh)"

After making the order i have traced my order on 20th june and one of customer care executive told me that your order will be dispatched within 48 hr. but after 48 hr. also my product hasn't reached me so again i have made a complaint on 21th june for which i have given a complaint no(110910) and they also told me that your product will reach you within the day till evening but yesterday i have agin called and make camplaint no 112457 now 29 june but still i m waiting for my product.

i have talked to one of your senior executive(prashant) and Ali regarding my complaint and he have told me that due to some internal problem/staff problem we won't deliever the product .

Its been over a 2 week now that i did not receive the product and there is no guarantee that i am ever going to receive the product.


I have mail to [protected]@tatachemicals.com but not getting any response even after 4 reminder mail.


Now , i dont trust Tatachemicals and this product any more due very sloppy and dissatisfying response from customer care persons, and i want my money back with bank interest.

Kindly consider regarding this email...and take urgent action .

Anil Soni
[protected]