Tata Swach - Online Order - Damaged Goods Received — LEAKAGE OF WATER PURIFIER

Address:Bangalore, Karnataka

I have purchased water purifier on 28/10/10 , the very next day the purifier is leaking from lower flask, its actual capacity is 18lit but if i pour water more than 9 lit its starts leaking,, i dont belive company like TATA can do such FRAUD.. i have service warrenty but dealer refused to solve my issue,
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kindly respond to my complaint, i ve paid 1000 rs, and i suggest not to purchase any TATA products
Dear Pradeep,

We apologise for the inconvenience caused. Kindly email your contact details and the dealer's contact details along with your registration key to [protected]@tatachemicals.com. Our representatives will get in touch with you soon. Alternatively, you can also contact our representatives at[protected].
Hi,

This is Abhinav Dixit from Mumbai, Airoli.
I have purchased same 9+9 Litre Tata Swach on January 11, 2011.

I am also facing the same issue. When I fill the lower flask and upper flask, both ; lower flask starts leaking.

When Tata says, it has a capacity of 18 Litres, it should ACTUALLY be able to fill both the flasks ata time.

Call Centre Guys[protected], are very unattentive. They bhave same line : "You cannot fill both the flasks at a time".

If I do not receive a proper response, I am going to raise it to higher authorities and I will not hesitate to go to consumer forum well.
Please reply your feedback at dixit.[protected]@gmail.com

Abhinav Dixit
Mobile: [protected].

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