Address: | South Delhi, Delhi |
I have purchased a TATA Swatch water purifier just on 10.03.2011. But from 30/03/2011 the bulb of the purifier is not working. Water is not coming out through the bulb. I purchased the filter as it was from a very reputed company like TATA. . I would like to request the company to replace the Bulb urgently to keep good faith on them.
Vikash Kumar
B-180, Gupta Niwas
Pul Prehladpur
New Delhi-44
(M)-[protected]
(M)-[protected] Was this information helpful? |
We are sorry for the inconvenience caused. If water does not flow from the bulb, kindly follow the below steps:
Kindly observe whether the Tata Swach bulb is fully filled with water or not. If not, Please remove the Mesh 2 from the Upper container and allow the air to escape from the Tata Swach bulb. In case the water does not flow, then follow the next step.
Remove the Mesh 3 from the bottom of the Tata Swach bulb and clean it with a soft brush by holding under running water. In case the water does not flow, then follow the next step.
Remove the Mesh 3 from the bottom of the Tata Swach bulb and clean the nozzle with a thin needle like object.
If the water still does not flow, then kindly hold the Tata Swach bulb under running water.
If none of the above works, please contact our customer care executives at[protected]. They will be glad to help you. Alternatively, you can also email your contact details at [protected]@tatachemicals.com.
Regards,
Tata Swach Customer Care