[Resolved]  TataDoCoMo Postpaid Sim — sim is not yet used but paid 6 months bill

Address:

Khordha, Odisha

SIR/MADAM MY SELF DIBYA SINGH HOTA, ADDRESS QR NUM 5C/1, BISHNUPRIYA APPARTMENT, JAYADEV VIHAR, BHUBANESWAR-751013

WITH HUMBLENESS, I BRING THE INCIDENT, TO YOUR KIND NOTICE THAT, CURRENTLY, I AM USING TATA PREPAID MOBILE PHONE, SINCE LAST 8 MONTHS, AND SMART-RELIANCE MOBILE SINCE 2003.

I AM A PHARMA, MANAGER. AND AS YOU KNOW LOT OF TELECOM, INSURANCE, SECTOR, HAVE ADDOPTED NEWER METHODS, TO CONVINCE A NEW CUSTOMER.

SPECIFICALLY, IT WAS MY ERROR ALSO, AS BECAUSE, I AM A FIELD MANAGER IN PHARMA, SO CONTINUOUS PHONE CALL, RECEIVED FROM BANGLORE[protected], IT WAS A GENTLE LADY, WAS FREQUENTLY FOLLOWING UP, TO TAKE THIS POST PAID SCHEME, FOLLOWING HER COLLEAGUE, IN ONE BUSY, SCHEDULE, I SAID YES, THE PERSON CAN COME.

HERE I DID A MISTAKE, THAT INSTEAD OF SAYING NO TO THEIR SCHEME, AS I AM ALREADY USING PREPAID DOCOMO NUMBER [protected], MORE OVER I AM USING TATA WALKY SINCE LAST 5 YEARS NUMBER[protected].

THEIR POST PAID PEOPLE WITH NUMBER [protected]-MR MISHRA, AND MR SANTOSH [protected].

THE SIM KIT IS NOT YET BROUGHT OUT OF THE FOLDER EVEN. THEY HAVE ALLOCATED MY POST PAID NUMBER AS [protected], RELATION NUMBER[protected].

THE TARIFF PLAN IS GSM START[protected] , THE LAREST BILL NUMBER RAISED [protected], DTD 27/4/2011, FOR PERIOD 25/3/11 TO 24/4/11.

NOW, I WILL BLAME THE COMPANY, AND LOCAL AUTHORITIES, THAT INSPITE OF INSTIGATING EITHER TO STOP THE PLAN, AS IT IS NOT YET, USED.

I MUST HAVE PAID IN LAST 7 MONTHS, SUM OF NOT LESS THEN RS 2700/- TO RS 3000/-

I WILL THEREFORE REQUEST THE AUTHORITIES THROUGH, YOU, THAT TATA DOMO POST PAID IS REQUESTED TO PRESENT A HAND SET OF THE PRICE, WITHOUT, AVAILED, THEIR SERVICE, OR LET THEM CLOSE, THE SERVICE WITH IMMEDIATE EFFECT, AS BECAUSE, AS A CUSTOMER, THEY WERE EXPECTED TO TELL ME IN MY BUSY SCHEDULE TO TAKE A NEW HAND SET.

NOW WITH MY ABOVE COMPLAINT, IF THE DOCOMO-POST PAID ,IS REMAINING UNRESPONSIVE, THEN I WILL FILE A CONSUMER CASE FOR TAKING MONEY, WITHOUT PROPER CUSTOMER CARE.

REGARDS

DIBYA SINGH HOTA, BHUBANESWAR