[Resolved]  The Mobile Store — Non-submission of SIM card verification documents by vendor leading to disconnection

I had purchased two Vodafone Lifetime Prepaid connections ([protected], [protected]) on 15-05-09, from The Mobile Store, Shopprix Mall, Sec-61, NOIDA, UP.
But the shop has not submitted the verification documents(two sets of: copy of Driving Licence, PAN card and two photos) to Vodafone Services that I had given to the vendor.
Vodafone has now disconnected both my numbers which have become temporarily out of service.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    The Mobile Store
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    489
    Pending
    0
    Resolved
    175
    The Mobile Store Phone
    1860-267-6767
    1800-425-6363
    1800-209-6363
    The Mobile Store Address
    Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
    View all The Mobile Store contact information