The Mobile Store — Not received the free gift

03/11/2009

TO WHOME IT MAY CONCERN

I Purchased a Nokia E71 mobile from Mobile Store Malviya Nagar branch invoice no. DL/1169/00001/4810 dated 19/09/2009, and that time I was promised that I will get a free schnizer headphone worth Rs. 2000 but I have not received the free gift as yet. Moreover whenever I call to the store the Store manager does not come up on phone and their executives always promise me that I will received the gift within one or two days and after waiting for two three days when I call them they don’t pick my phone.
When I told them that I will file a complaint and will take a strict legal action against them then they told me “Ok no problem do whatever you want to do”.
Please do need full on my complaint and give me the schnizer headphone as soon as possible and take the strict action against the wrong doers.
Copy of this complaint letter is kept with me for further reference.

Thanks and regards
Harsh Saini