The Mobile Store — Regarding 5 % Cash Back | |
Hi, I fully agree. Even i made a purchace on "HTC Touch P3452" handset on August 20th, 2009 and it was told for me that 5% cash back i will receive withing 6Weeks, now its reaching almost 6 months. Its very pathetic, when ever i call to Customer care they always say within this week you will receive the amount. I have registered a complain and i have complaint request Number : R[protected], but its of no use. Name : Manuj Kumar B Handset: HTC Touch P3452 Mobile Store Address: The Mobile Store, 3/335, ground Floor, 2nd Cross, RTNagar, Bangalore032. Request you to please look into this and help me in getting back the assured amount. Regards, Manuj Kumar B Was this information helpful? | |
 6 Comments | |
Comments
HI,
This is Ritesh tailor, i m from Mumbai.
i have also purchased samsung star mobile from Mobile store, Borivali-W.
i have purchased the cell on 13th augest, 09 with 5% cash back offer.
but still i am waiting for the cheque.
i have also talked with customer care of mobile store in october and the executive have ensured me thar i will get the cheque in the first week of november but nothing happend.
please look in to this.
Regards,
Ritesh tailor
This is Ritesh tailor, i m from Mumbai.
i have also purchased samsung star mobile from Mobile store, Borivali-W.
i have purchased the cell on 13th augest, 09 with 5% cash back offer.
but still i am waiting for the cheque.
i have also talked with customer care of mobile store in october and the executive have ensured me thar i will get the cheque in the first week of november but nothing happend.
please look in to this.
Regards,
Ritesh tailor
Hi!
We are from the mobilestore and we sincerely apologise for the inconvenience caused to you.
We would request you to provide us your contact no or get in touch with the call Centre no 60006363.
Regards,
The MobileStore Team
We are from the mobilestore and we sincerely apologise for the inconvenience caused to you.
We would request you to provide us your contact no or get in touch with the call Centre no 60006363.
Regards,
The MobileStore Team
Dear Mobile store Team,
I have already contacted on 60006363 three times in last 2 months and i got nothing specific all they are saying is sorry for the delay.
I have talked first time in month (after waiting for 2 months) of sep and the guy told me that i will be receiving the cheque in first month of nov but i havnt received it. so i called again in 2nd week of nov and i got the reply that i will be getting in the end of 2nd week then again i called up and now they told me that i will be receiving it before end of nov.
and now you are again requesting me to call on that no. which is complately useless.
please give proper reply to your customer.
my no is [protected].
hope i will receive my cheque.
Thanks,
Ritesh tailor
I have already contacted on 60006363 three times in last 2 months and i got nothing specific all they are saying is sorry for the delay.
I have talked first time in month (after waiting for 2 months) of sep and the guy told me that i will be receiving the cheque in first month of nov but i havnt received it. so i called again in 2nd week of nov and i got the reply that i will be getting in the end of 2nd week then again i called up and now they told me that i will be receiving it before end of nov.
and now you are again requesting me to call on that no. which is complately useless.
please give proper reply to your customer.
my no is [protected].
hope i will receive my cheque.
Thanks,
Ritesh tailor
Dear Mobile Store Team,
Still i have not received my 5% cash back cheque even after assurance given by you.
I think all who have bought the cell phone in that scheme has not received the cheque.
so, lets get together and lodge official complain against mobile store. i m from mumbai any one want to join please reply.
Thanks,
Ritesh
Still i have not received my 5% cash back cheque even after assurance given by you.
I think all who have bought the cell phone in that scheme has not received the cheque.
so, lets get together and lodge official complain against mobile store. i m from mumbai any one want to join please reply.
Thanks,
Ritesh
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1860-267-6767
1800-425-6363
1800-209-6363
Unit #501 & 502, Kohinoor City, Kirol Road, Off L.B.S Marg Kurla (W), Mumbai, Maharashtra, India - 400 070
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I dont know how fruitful it would be for me to give my comment. I too purchased a samsung mobile model-C3250 where there was 5% cash back and for three and half months passed I have not received my cheque.where as they promised for 6 weeks .Isnt it a mockery of mobile store and Consumers that at the time of purchasing they bothered to realise know they are shying away from their responsibilities.Please take care that something happens because it is pure cheating .
Thankyou.