[Resolved]  Timtara.com — NOT REFUNDING MONEY BACK

Address:

Bangalore, Karnataka

I ordered a lens on 18-02-12 on timtara.com ecommerce website and made payment through Net Banking via ICICI Bank.

The order number is Order #10193611 and product is "Sony DT 55-200 F/4-5.6 Lens"

Anyways I decided to cancel the order and mailed them on 25-02-12 to [protected]@timtara.com and also raised a complaint "20833" on wesbite for tracking.

However the website is not ready to cancel the order. I call them 10-20 times a day but they do not pick up the call.

The response to email is also very slow and not as per their policies. They usually respond after 2-3 days and even after that they put unreasonable mails like

"Update them the reason for cancellation"

"We can provide exchange"

"Your order is in process"

And now whenever I call and tell my complaint number the lady disconnects the phone immediately. timtara is an online fraud website and are taking orders by providing lucrative discounts. PLEASE GET MY MONEY BACK FROM SUCH FRAUDULENCE.



The terms and conditions say "I[censored]nfortunately you have to cancel an order, please do so within the above shipment time. If you cancel your order before your product has shipped, we will refund the entire amount. Refunds will be made in the same form that the payment is received within the shortest possible time.

Net Banking

Bank Account Online Transfer

7 Working Days"




REVIEWS FROM OTHER SITES

http://www.mouthshut.com/product-reviews/Timtara-com-reviews[protected]

http://www.desidime.com/stores/timtara/reviews

http://www.grahakseva.com/topic/timtaracom