[Resolved] Titan Fast Track — Non availabilty of services | |
I own a Titan-Fast track watch model no.4021PP01.The digital mode of this watch is not functioning.In view of which I approached an authorised Titan showroom on Shanmugan road next to GCDA complex near marine drive in Ernakulam, Kochi city.I was denied servicing/repair of the same and was told that such watches are no more repaired. This watch was purchased in 2004 and I presume it not to be an outdated model.However Titan service centre cannot deny the nonavailabity of spares or expertise required in repair of this watch.Hoping for a siutable suggestion/solution Hemanth Kochi Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I HAVE PURCHASED A FASTRACK WATCH SL. NO.1392SH.02 (K.446) ON 6-3-08. THERE IS NO PROBLEM WITH THE FUNCTIONING OF WATCH. BUT THE PROBLEM IS WITH THE CHAIN. THE CHAIN LOCK BECOMES LOOSE AND THE WATCH FALLS. SOMETIME THE PINS CONNECTING THE CHAIN BECOME LOOSE AND THERE IS DANGER OF WATCH FALLING. THE LOCK AND PIN OF THE CHAIN WERE REPAIRED TWICE AT THE SERVICE CENTRE BUT THE PROBLEM REMAINS THE SAME. KINDLY REPLACE THE WATCH IMMEDIATELY. MY FATHER'S MOBILE NO. IS [protected].
Reply
Titan Fast Track — strap not Genuine
Dear All,We prefer to buy branded products like Fast Track Watches
I bought a Fast Track watch in Feburuary 2008. The Chain of the watch is having locking arrangements with pins. once in the month of october i faced the strap is getting opened and i approached the dealer or the titan showroom where i bought my watch. He convinced me that i will see to that the problem will be not be repeated. Within 40 days after his service of my watch the problem has repeated and this time i told the shopkeeper change the chain then he was telling about service centers and bla bla...to extend
so think before u spend in buying this nonworthy, no service providing company or branded watches
48%
Complaints
1962
Pending
0
Resolved
902
+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
View all Titan Company contact information