[Resolved]  Titan Raga — exchange rejected

Address:

Chennai, Tamil Nadu

I'm Kalavathy. I bought a titan Raga watch on 07/03/2011 from TITAN SHOW ROOM at Shop No.21, Prince Towers Purasawalkam High Road, Chennai Ph 26403624 and[protected] DETAILS AS BELOW :

model no.2370sm01
description c262 rraga Rs. 1895
bill no.9003
TIN [protected]
CST 718570/[protected]
ON 08/03/2011 when I went to exchange the watch the sales woman refused to exchange that the same could not be done since the watch was adjusted to my wrist size. When I asked her the terms and conditions noted in the bill under column No.1 where it has been mentioned that the products can be exchanged within two days from the date of purchase on presentation of the bill she refused to exchange and just ignored my request and tried to avoid me. The behaviour was exactly different when compared to the yesterday's behaviour. Further I wish to inform you that I have purchased one more fast track watch under the same bill and since she explained the offer of discount I decided to purchase the TITAN RAGA watch. She did not explained any of the procedure for exchange yesterday. I am totally disgusted with the behaviour of the sales woman. I request you to kindly look into the matter immediately and arrange for exchange of the watch as required by me. My contact details : [protected] Email ID [protected]@rocketmail.com