[Resolved] Titan Signet — useless signet card of titan | |||
I purchased a watch Six months ago in world of titan, Pondicherry and they provided me a card known as TITAN SIGNET. This card is useless as they do not even know the number of points gained in my signet number 40014........, when i asked it on the subsequent purchase. Further they are also refusing to redeem the points gained. Since now i have purchased 3 watches and when i ask about the points they are asking me the price's of watches bought by me one by one. Its useless to carry this card and it is a business tactic of cheating customers. If there are any customers who have redeemed their points please inform me at gprasanna.[protected]@gmail.com. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Prasanna Govidaraju,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
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+91 80 6660 9000
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3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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watch — Useless
I have ordered for watch till date These Indiabookclubtoday are so puntual i can only dream for watch and they said they will deliver within 3 - 4 weeks this has to be taken to court.