[Resolved]  Titan Watch Co. - Rupani Brothers, Lucknow — Regarding exchange of watch

I have purchased a Titan co. watch from Lucknow. Co. is ready to exchange defective watches. I have called Rupani brothers, a Titan co. shop in lucknow by Telephone. but the owner Mr. Karan is not ready to exchange watch. Instead, he cut our call to him by phone.Whenever we talk, he start abusing me. Please take some action regarding this case.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

TITAN {Shop:-RUPANI BROS. Lucknow} — exchange of a new watch

I was gifted a watch on this diwali by my relative.i did'nt like the design & wished to get it changed.the watch was purchased from lucknow & i m settelled in dehradun.i contacted d shop.the person named KARAN simply refused to get it changed.i called him a couple of times but he used to cut the conversation.the watch is in brand new condition, with gurattee card & other genuine proofs.moreover Mr. KARAN choked me to launch a complain at consumer forum.Mr KARAN talked in a uncivilized way.for ur information i have changed 2 another watches which was also gifted 2 me this diwali without any argument from MEHTA WATCH CO. Dehradun.i kindly request u 2 luk after my complain.

Thanx

The rupani brothers — Bad watches

i was gifted a watch on my birthday.i dnt like d design nd wishd 2 get it changed.i reside in dehradun nd d shop frm which my relative purchased d watch was in lucknow.i called d shop a couple of times bt d rude owner Mr KARAN simply refused 2 get it changed widout listenng 2 my problem.d watch is in brand new state with all d assesories such as gurantee card, stamp of d shop etc.moreover Mr.KARAN abused me nd coked me 2 launch a complain on net.For ur information i hv changed two watches before on dis diwali frm MEHTA co. dehradun widout any difficulty or argument.
I have also bought a Titan Aviator watch for Rs6500 from Nirmal Lifestyle Shopperstop. The watch broke down on 2nd day(i.e 2nd June2008)... The store had the audacity to tell me that it was broken on account of my mishandling, where as the Titan service centre clearly verified that the watch was a defective piece and hence its time adjusting screw fell off and it was in no way broken. THe store is not willing to replace the piece and wants me to keep the watch with Titan outlet for 20days so that it can be repaired. WHy would I buy a watch if I want to keep it in service station for 20 days in the very first week of purchase. Titan is really going down
once upon a time i went to sewak watch shop in faridi building with my sister i had a fault in my watch so i wanted to repair that when i reached into the shop i saw a middle age person and a young girl her age about 17 yrs they worked in that shop, in compromising position when we saw that incident my sister shoked they pasted a poster at the door of shop being this no one cant see inside the shop i complaint to shop owner but there was no positive response this is very ugly scene so i reqvest you to stop that type o[censored]gly incident

address of incident place
workshop of sewak watch shop [titan watch]
faridi building hazratgang Lucknow

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Titan Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1963
    Pending
    0
    Resolved
    902
    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information