[Resolved]  TNSTC Coimbatore Division — Irresponsible Behaviour by driver and conductor

Sir,
I am John Joson J from Bangalore. I went to the Satellite Bus stand in Bangalore to see off my Aunt and my cousin who had come over to my place for the holidays. They were on their way to Gudalur on the bus which was scheduled to leave by 23:30 to OOTY. we were there by 22:40 PM. The conductor said the bus will leave by 23:30. As we were waiting the conductor of the bus switched off the lights in the bus and said the driver was drunk and the bus will start only by 5:30 in the morning. I informed the conductor that i will file a complaint. During this time the driver in Lungi (an attire worn in South India when you go to sleep) came drunk and asked what was happening and the conductor pulled him away. I called the TNSTC Coimbatore division # listed online[protected]. I told the person on the other end about what was happening. He took a note of the information provided and also asked me to submit a written complaint addressed to the General Manager - TNSTC coimbatore division. Then the conductor came out after sometime and said the bus will move by 00:00 AM. There were 6 passengers in the Bus. The bus finally moved by 00:50 AM. The Bus # TN 38 N 1486. The Bus Driver Name Govindan (i dont know if it is true as it was given by the Conductor).

Thanks & Regards,

John Joson J

Cell# : [protected]
Home #:[protected].
Was this information helpful?
No (0)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

I was travelling the above said root bus bearing Registration No. TN 38 N 1363 from K.G. Chavadi to Kuniamuthur (Coimbatore) at 17:05 Hrs.

An old lady about 60-65 years was sitting in at K.G. Chavadi Terminus with 5KG luggage. While starting the bus, the Conductor Mr. K. Veermani (TNSTC) told the lady to get down from the bus with the luggage 4 times. The passenger was requested to the conductor to allow the luggage. The conductor refused to travel the passenger with the luggage.

The passenger requested many times due to her personal problems, she want to travel that bus. The conductor was not allowed and he thrown her luggage and he forcebly he push down that passenger out of the bus.

Finnaly the bus was gone without the passenger.

Now I request you to take necessary action against above said Bus Conductor.
Sir,

I was travelling the Bus (TN-38/1216) 22.04.09 pollachi to gomangalam.The bus conductor not dressed his name patch. he scolds the passengers in irrespective wards those who are all go to the gomangalam.He told the passengers from gomangalam they dosent have right to sit in sheet. he orderd to stand the passengers from the sheet.and he behave like a illetrate person. please take nessesery action on the conductor and educate him to behave mannersly with the passengers.
Sir,

I was travelling the Bus (TN-38/1216) 22.04.09 7.pm .pollachi to gomangalam.The bus conductor not dressed his name patch. he scolds the passengers in irrespective words those who are all go to the gomangalam.He told the passengers from gomangalam they dosent have right to sit in sheet. he orderd to stand the passengers from the sheet.and he behave like a illetrate person. please take nessesery action on the conductor and educate him to behave mannersly with the passengers.


D.babu padmanaban.
sir i am ranjith from Oddanchatram.I am travelling in covai - madurai route in between oddanchatram and dharapuram daily. we had many problems in this route. In 5 km before of dharapuram Two motels are situated.All the busses are goes to the motels in all times.We has spend 20 mins time waste in motels without any necessory. We request to Conductor to spend time in Dharapuram busstand, they are scold.The bus stop only the motels you will complaint to anywhere and anybody. We dont Accept this Because in morning times we didn't goes to office in correct time so please take necessory Action.
If you take action many persons who are travel that route daily all are very thank full to you sir. I beleive that you will take action as soon as possible, Thanking you sir.
sir im vinodh. im travelling in coimbatore to madurai . pls send me the first bus at coimbatore what timing .
thank u
sir,
on 24th may at 12.30pm i want to go dindigul from palani, i am waiting in palani bustand after 30min i found karaikudi bus i got seat and condutor asked me to get up only karaikudi passengers allowed to sit after quarrel i took ticket to karakikudi and get downed in dindigul, why the conductors don't know how to behave they all talking like animals...pls take action..
dear sir good evening.200 family living in Tirupur Dist, Kangayam (tk), Vellakovil, K.V.Palanisamy Nagar.
sir i request our place and vellakovil distance 5km. bus specility is rare.not going work for people.
so you re function V5 Mutur Town bus.


thanking you
yours faithfully
S.Rakkiyappan.
sir,
as i am from ooty the buses from coonoor to rural areas are worst dont know when it will get repair like buses no tn 43 152, 217, 144, 207, are all buses that are more than 12 yrs old so kindly change so the passengers could be relieved
Hi there,

I am a native of Coimbatore working in Bangalore. I used to visit my home town every weekend by SETC/TNSTC Semi Delux buses.. When these buses where lauched, the bus where good and after 2 mnths, the condition of the buses are really poor.. The interior of the bus is really ocward and not cleaned and the window screens are stingy and we have no other go other than to sit and travel in these buses for nearly 8 hrs.. These buses are not maintained properly and also they dont keep the travel time given in the trip sheet by the Transport. Travel time from Bangalore to Coimbatore is 7 hrs in SETC but these buses are late by nearly for 3 hrs by parking the vehicles 2 to 4 times on the way also stopping the vehicles in all the district bus stands that are on the way.. but the ticket is given with promise stating the boarding point as Coimbatore- Bangalore and vice versa with the word Non STOP but they make the journey like travelling in town buses. Other state transport buses like Karnataka KSRTC and Kerala KSRTC doesnt do like this and they service and maintenace are really good.. Because of the our Tamilnadu conductors and drivers, the name of Tamilnadu govt and Tamilnadu transport services are been spoiled..

If SETC and TNSTC jointly launches the online reservation site, it will be really helpful for we kind of people working out of state..
Please take these issues to the higher level management or govt authorities so that the fame of TNSTC/SETC and the TN GOVT would retain its pride, else it would go worser than the present..
ALL dandanaka busses in SETC no maintaince NO TV's stinking and lots of BED PUG NOT EVEN CLEANING THE BUS SIMPLY COMING LIKE A CORPORATION LORRY NO ONE IS GETTING INSIDE THE BUS WHEN IT COME TO THIRUVALLUVAR BUS STAND IN COIMBATORE' PASSENGERS ARE LOOKING FOR KSRTC RAJAHAMSHA BECAUSE THE BUS IS IN GOOD CONDITION AND THEY ARE MAINTAINIG WELL EVEN IN KERALA BUS ALSO BUT THESE JUNG SETC DOSEN'T MIND ANY THING AND ALL STATE GOVERNMENT OWNING VOLVO BUT HERE IN TAMIL NADU NO VOLVO BUS
I DONT KNOW Y MAY BE THAT TRANSPORT MINISTER HAVE GETTING MONEY FROM THES OMNI BUS OWNERS FOR NOT LEAVING VOLVO BUSSES IN SETC
Sir Iam Srini from Pollachi.. Daily morning around 4:40 iam traveling coimbatore ukkadam to Pollachi... in that time there is on Palani bus is available... that bus starts eaxtly 4:40 Am to palani(bus no: Tn 38 N 1511)... In that bus iam daily seeing the conductor in blue unifom... he always scolding the passengers... also in that early morning he using the bad words also... plz take the necessary acions
sir
I am reqesting to make necessary orders to start new FAST passenger services to PUNALUR from TIRUNELVELI, MADURAI, THENKASI.

RINI
sir I am Georlin. im travelling in Tirunelveli to Pollachi. pls send me Bus timing at Tirunelveli Bustand thank u
Sir, i'm from kangayam.sir, the bus tirupur-trichy are good but the conducters are bad because they did not allow the kangayam passengers to sit, they will that at first the trichy&karur passenger to sit and only the kgm passengers but there will be no seat for the kgm passengers so i request u to take necessary steps sir, thankyou
The SETC buses are worst than the Town Buses, they look ocward and worst. Poor Service, rash drivers and conductors. Let the SETC operators(managers / transport authorities/ministers) travel on KSRTC(Karnataka) or KSRTC (Kerala) and let them know the kind of service and Quality a Long Distance Travelling Bus Should have. The SETC buses are not at all washed / cleaned. The SETC buses give huge sound inside. Comparing to SETC - UD buses the TNSTC - UD buses are better.

Anyway the the KSRTC buses are value for money, and are not like the cheating TNSTC/MTC's Low Floor Town Buses :) . Comparing to the cost of KSRTC volvo buses and SETC leyland A/c buses.

Also have alook at the Buses in Nilgris, Better investing in Semi Delux buses in cities like Chennai and coimbatore, The govt shaoul atleast take care in providing RUNNING, SAFETY buses to Nilgris.

Hope Minister RAJA will take care of Nilgris in this issue...

Give best quality and care to Tamilnadu passengers rather than grabbing their pockets...!!!

The Online Resarvation of SETC is also a Cheat !!!
Its is really not online resravtion, it is Centralized Resrvation and only SETC employees could access it, the passengers should fall on their legs to Reserve Tickets on that... Poor Tamilian Travellers..Who cares them... The Govt cares only their Pockets...
Even the Customer care number (Complaints Number) in buses displayed in SETC is not working, then whom to Complaint :(

Compalint Number : [protected]
Curse to the People of Tamilnadu- the services of SETC through the TN Government.
God Only knows when we people will get best transport services through this government like that of APSRTC, KSRTC or KeralaSRTC...
I have avoided tamilnadu state governement buses completely...(.Most o[censored]s as well)
I either travel by private buses or trains or KSRTC...

Wake Up Mr.Nehru-transport Minister for TN--
i dont thing these things are gona end unless the authorities open their eyes..Today i was travelling from coimbatore to karumathampatti to see my friend. I have to wait there for more than one hour to getin a bus. Even the thirupur buses are not taking passengers to karumathampatti as if we are not paying them. At both the doors a condutor and an other person will stand and only alow us to enter the bus after knowing the destination.As a result we have to wait for hours.Today conductor and the cleaner(he may be around 17) of TN 39 AU 7200 had a long argument with me.And i complianed to a person wearing a badge of TNSTC with some starsin his shoulder thinking he can help me.He told me he can do nothing in this matter and ask to the conductor.This is not the first time something like this is happening.
I hope the authorities will take ation on this
I had the most digusting situation in Coimbatore last time when i got in bus to Blr with my friend @ 9pm. we paid for two tickets and conductor gave me tickets after taking all the time he could take. so without checking tickets, i kept inside my pocket.
Believe me, the conductor took one and half hour for giving tickets. he is totally clumsy. then around twelve o clock he came back and verified the tickets. Unnoticingly he gave me one more extra ticket(not the whole amt but part of the whole fare) he put the blame on me. so my friend fought with me and drove him out. since that was our first time, we asked him abt some info reg the bus arrival time and stops in blr. that guy gave me the most horrible answers.Wish i should not get back 2 that damn bus service ever in future. To add, he was fighting with most of them in bus. he didnt wear his badge. those ppl at the reception are also horrible. what a bus service!! ---/---
hai tamil nadu!!! why cant the TN govt provide the VOLVO service in SETC... the other states have VOLVO services... its a shame to tamil nadu transport minister... plz provide VOLVO service... soon...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tamil Nadu State Transport Corporation [TNSTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    4172
    Pending
    0
    Resolved
    324
    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
    View all Tamil Nadu State Transport Corporation [TNSTC] contact information