Trackon Courier — Behaviour

Address:

Hoshiarpur, Punjab

Dear Sir,
We would like to file a complaint against your franchise M/S Prabhakar Enterprises, Medicine Market, Bassi Khawaju, Hoshiarpur and their owner Mr. Prabhakar and their illeterate staff. They are not capable of dealing with their clients. We are getting so much problems with them in day to day dealings. First of all I would like to say that whenever we came to know about our letter and parcel they behave abnormally and in a very rude manner to my office staff. My office people talk to them in a very humble manner but in lieu to their conversation he act in a very harsh manner and his staff add fuel to fire.
Secondly today on 26th febuary our 3 parcels came from mohali (PB) in favour of our firm M/s kumar & Brothers, Hoshiarpur, but they were giving us only 2 parcels. we said to them that 3 parcels were booked by the company. they said that take 2 parcels and 3rd is not traceable yet and give us the cheque of the party. We said that kindly give us complete parcels and take your cheque. But they instead of giving any requisite answer denied to give cheque back and 1 parcel. And they have in a very rude manner. Kindly note this complaint with your company. If no action is taken then we have to switch over to some other courier agency and also tell our other companies and their associates not to deal with trackon courier. because the behaviour of dealing with their clients is intolerable.

Regards,
Nitin Jain
Kumar & Brothers
Hoshiarpur
[protected]