Trackon Couriers — PARCEL NOT DELIVERED

Sanju Aswani

Address:

Rajasthan

I am a textile shop owner in jaipur. i have sent a parcel to my customer on 1 october 2011 through trackon courier bani park branch in jaipur.

shipment number is[protected] dated 1october 2011. after the usual time of delivery which is seven days, when i conformed it from the customer if they had received the parcel or not. my customer denied to receive the parcel.

on that i contacted the men at bani park branch on 12 october and he told that it will be deliverd in one day. but it was not delivered. again i call him and he again ask for one more day. again the same not delivered. he gave bangalore office number and nobody responded me with responsibility.

i am trying continuously from ten days to bangalore office and jaipur office. i talked to sanjay singh head of jaipur office and he promised to look into the matter and then never again he received my call. always somebody else picked up his cell and said that he left his cell phone in the office. i atleast tried ten times but in vain. still i dont know where the parcel is. they tried to misguide me that the parcel is delivered. on confirmation it was found wrong which later trackon courier also agreed.

i want justice for damaging our goodwill and for the mental harrasement they given to me.

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Comments

Vibhuti Nagaich

from Jaipur, Rajasthan

Traconcouriers — Lost of Courier Parcel

I have dispatched parcel from Mumbai to Jabalpur on 23 June 09. As promised by the company the courier was to reach the destination within 3-4 days, i.e. on 27 June09. When I followed up there is no update on the website about the delivery of the courier and the company is saying that it is lost, I want to put across a complaint for such a reckless service providers.

Nitin Medge

from New Delhi, Delhi

Trackon Couriers — COURIER NOT DELIVERED TILL 4th day

Hi,

This complaint is from Nitin Medge . One Courier of mine was sent from Pune Through Tracon Couriers on dated 14/6/2011 and which was recived at Tracon Courier's Loacl office on 15/06/2011 But still I didn't recived that on my Postal address. After huge followup with Loacl Tracon Courier Office i didn't get any satisfactory answer . It clearly showing hoe Unprofessional this couruer service is and I m suggesting all people who uses this Courier service Plz think once again same would be happen to them also.

I m attaching Print screen of Trackon Couriers website on whic I track my shipment

laiju c babu

from Bengaluru, Karnataka

Hi,
Sorry for telling that this is one of the worst courier service which i had seen till now.

Parcel tracking number is[protected] : Which send from Bangalore on 25/10/2011

I checked the status of my courier and came to know that it reached Chennai on 28/10/2011. I am staying in Thiruvanmiyur. SInce i didnt get the courier till 01/11/2011 i called to the below number

[protected] and i got nice scoldings (Thanks for that, i thought that it was my mistake to call him, I got surprised by your customer handling process, very good keep it up !!! )

Then i called to the alternate number which i got from the site

[protected] --- From that i came to know that my courier will be delvering today (01/11/2011). Since it was not delivered i called back to this number. no one took the phone and after some time they switiched off the mobile ( Again excellant customer care !!!)

So there was no alternative for me and i called to [protected] ( with lot of fear ) and i came to know that since the courier boy was not able to find my door number they send back the courier . ( I gave my number for contacti on top of that courier but i didnt get any call )
Then they asked me to call to the number [protected], , there also i didnt get any reply

So can you please tell me (mail me ) from where can i get my courier please provide me the address. If it reached back to Bangalore please tell me i will go there and collect it, since its my requirement...

Sorryy for the incoonvinience happened for you . Next time i will not repeat this

Regards
Laiju.C.Babu
[protected]@gmail
E 51A
4th West street
Kamaraj Nagar
Thiruvanmiyur -41
Near to co-orporation park

seikomec

from Karaikal, Puducherry

Dear All Please note that the below mentioned docket details has sent from Pune to Mysore.But till date we have not received a material. We have checked in the online status also it has reached mysore by 21.01.2015 but till date we have not received the material.If we call the local person in the morning he Say's we have started today i will deliver the material, but once again if you call he will tell that nobody in the office so you only come and collect.

DOCKET DETAILS:[protected], DATED: 19.01.2015

status of the online is attached for your ready reference.

Regards
Praveen