Tradus — TRADUS is a fraudulent website
S2S2K on Jan 20, 2011
I have shopped online through many sites but Tradus.in by far has been most disappointing. Tradus has been messing around with people's orders (including mine) as if there's no tomorrow. Last time for the screw up that happened with the order they compensated me by offering a discount voucher of INR 125. Given that the voucher was expiring soon and I liked something that I saw on their webiste, I made a mistake of placing yet another order with them last Saturday (2items). It was only upon reaching the payment page, I realized that the voucher was only redeemable for the purchase worth INR 455 and above! So like a fool, I went ahead and picked up more stuff to reach that certain amount. I placed an order for four products (Transaction ID: 1224766) and used the aforesaid discount voucher of INR 125. However, after the payment had been authorized, I received an e-mail confirmation from them showing my order details. I was shocked to see only three items appearing in that e-mail. I tried calling them only to find out that they don't entertain phone calls and that I should write to them. So, I wrote to them asking them for a clarification and mentioning specifically for them to not ship the order as I would not accept three items when I've actually paid for four! They responded saying that they could see that I purchased only three items to which I wrote again asking them if those three cheap products were worth over INR 450 after considering the discount (I had paid INR 432 after redeeming that voucher) and I also attached a screen dump of my order history as it appeared on their website, it showed four products alright!; to which there was a radio silence from them...and it still is to date. To top it all, they did dispatch the three items (despite of telling them not to do so!) and I did not accept it from the courier person.It's been almost a week and six e-mails to them already, and they have not bothered to respond to any of the mails except the first intial e-mail they sent. This attitude of online shopping websites leave customers like me with light pockets and loaded tempers. I'm usually a very even-tempered person but chasing after tradus and fashionandyou has brought out the worst in me. It's not about money in this case as it's only 500 bucks but it's the sheer casual attitude and not taking the responsibility/onus by traders like Tradus is what frustrates the most of us.
So buy from sites like this only if you all have the time and the energy to chase after them after you place an order online and are a few hundred/thousand rupees lighter in your wallet.
This sucks, big time!
PS: forgot to mention that I can't access my tradus account anymore! Can you beat that? They have deactivated my account so that I can't view my order history. That's something really disgraceful, wouldn't you agree???
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