Tradus — Cheating by Tradus

I HAVE PURCHASE Enamel Cufflinks OCF LO-0015 A Sub Order Id: 2750813 AND Dandy Mens Wallets Sub Order Id: 2750814 ON 10/07/2012. BUT I STILL DID NOT RECEIVED MY PRODUCT... WHEN I WAS MAIL IN TRADUS CUSTOMER CARE THEY DID NOT REPLY ME..
SIR WHERE IS MY PRODUCT?? PLEASE GIVE ME MY PRODUCT OR REFUND MY FULL PAYMENT.. OR PLEASE GIVE A CUSTOMER CARE NUMBER. THANKS................