[Resolved]  Tradus — damaged pen drive delivered

Address:

West Bengal

damaged pen drive delivered. on informing the same no action taken till date. mails as below

Hi Firoz,

I believe that the 3 working days time is over. May be the seller is not taking it seriously. My humble mails seems weak but its true and also my goodness is certainly not my weakness.
looking at the pen drive after unpacking, anybody will understand that it has been damaged due to heavy load pressure which is possible only in courier or storage department where some heavy weight material must have been dumped over it.
I would once again request you to please replace the same.

Regards,
Partho
[protected]
Date: Sat, 14 Jul 2012 06:23:01 +0000
From: [protected]@tradus.in
To: partho.[protected]@hotmail.com
Subject: [#34511] Customer feedback: Complaint


Hi Partho,
Good Morning,
This is with reference to the mail received from your side regarding the delivery of a damaged pendrive against the item id: 2641676.
We would like to inform we have forwarded the concern to our seller "Archana" to look in the matter and once we get any update, we will update you with the status.
Please allow us some time and we shall get back to you in 3 working days. For further assistance, please write to us.
Regards,
ShahFiroz,
Customer Care Executive,
Tradus Customer care Team,
www.tradus.in
Please provide some time and we shall get back to you in 3 working days.
From: partho.[protected]@hotmail.com
To: [protected]@tradus.in
Sent On:[protected]:20:33 +0530
Subject: Customer feedback: Complaint
i have just received the product. on opening the pack i found one pen drive damaged near the end due to heavy pressure on the plastic . the pen drive is not working when connected to pc. please arrange a replacement Phone Number: [protected]