Tradus — defective and dangerous product given

Address:Sambalpur, Odisha

Dear Sir
I Asit Tripathy had ordered a mobile i.e G-TEL Dual Sim Mobile Phone with order id 10505368 on tradus.com.
the mobile was delivered to me and i also used it for a week only and suddenly i faced so many problems writting below.

it is a totaly defective product...
its battery was also duplicate...
oneday when i charged the mobile for 1 hour and then suddenly i found the mobile very hot and the battery had increased to big in size and was squeezed roughly my two sim cards as u can see the photos of my two sim cards...
my sim cards are not functioning now and the battery was also crashed by hot and mobile is dead now...
it may caused a very big accident on that day and the duplicate battery may also caused to explose and my life was also in danger..
then i complained it to tradus to take return of their defective mobile and refund my money but they refused totaly to take return their defective mobile.
sir i have been complaining it from around one month. but they are avoiding to me sir and now they are not responding to me.

so please take step against tradus sir and please do the justice. i have also provided photos of my crashed sim as proof sir...


thanking you sir...
Order Id 10505368
Order Placed :[protected]:11:51
Order Accepted By Seller :[protected]:12:14
Order Packed By Seller :[protected]:03:47
Order Dispatched By Seller :[protected]
Delivery Date :[protected]
+4 photos
Was this information helpful?
No (0)
Yes (0)
Tradus customer support has been notified about the posted complaint.
Oct 18, 2013
Updated by asittripathy
sir please take step against tradus.com for my previously complaint... and tradus should take their defective product and refund my money...
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tradus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    376
    Pending
    0
    Resolved
    130
    Tradus India Phone
    +91 12 4677 7005
    Tradus India Address
    Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
    View all Tradus India contact information