Tradus.in / Adidas Back Bag — worst condition bag (ADIDAS)/Horrible service from tradus | |||
Horrible service from tradus, After sveral communication to refund are to reverse pick up of the Adidas Backpack bag - Black no proper respond from tradus of the order 1642825 - item no. 845663 ,,The condition of the bag of Adidas brand left tag to hold the rope at the bottom of the bag its fully teared ,Adidas being a international brand allow to promote ther product without proper quality check product tru this type of the online trades ,payee full amount for this bag of the substandard product ,I am totally annoy of the worst product received with damage condition ON THE INTERNATIONAL BRANDED (ADIDAS) Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
376
Pending
0
Resolved
130
+91 12 4677 7005
Pearl Building, Plot # 51, Sector - 32, Institutional Area, Gurgaon, Haryana, India - 122002
View all Tradus India contact information
Thank you for using Tradus.in
I apologise for the poor quality of product received.
My customer care team has received a mail yesterday around 10:30 AM yesterday from you regarding this issue and I have assigned this case to one of our executives and she is personally look into and resolve this issue to your satisafction.
As discussed already, kindly send the product back to us, so that the relevant team can do a quality check and take a speedy action on this issue. I will personally keep a tab on this case so be rest assured that you will either get a replacement for the product or I will ensure that I refund the entire amount deducted.
Kindly note that any qulaity issue brought to our notice is dealt very strictly whioch may lead to delisting of products or sellers with us, hence, I must thank you for bringing this to my notice.
I request your kind co-operation and co-ordination with my team as they are already working on this issue, and they are already in touch with you as soon as this had been brought to our notice.
Regards,
Tradus CRM