[Resolved]  Tradus — order not delivered

Address:

Dehradun, Uttarakhand

MUKESH BADOLA
M-11, M.D.D.A COLONY,
NEHRU PURAM,
KANWALI ROAD,
DEHRADUN-248001
UTTRAKHAND
MOBILE: [protected]
Email id- adanak.[protected]@gmail.com
31OCT2012
Softek_surya
Softek Surya India Pvt Ltd
New Delhi, Delhi
TRADUS.COM
To whom it may concern:
RE: DELIVERY STATUS
On 5oct2012, I ordered product name-HP v165w 8GB Pendrive a from TRADUS.COM.
Sub Order ID-5647014
Seller Name- Softek_surya Softek Surya India Pvt Ltd
Courier- First Flight
Tracking Number- O20437468
Transaction ID: 5623433

Unfortunately, my order is not delivered yet. I am disappointed because inspite of wrting so many mails to TRADUS and personally going to courier office still not got any satisfactory answer and the worse secenerio is both the courier company and TRADUS is showing my order status delivered on 9oct2012..
By personally going to courier office I came to know the courier company has lost my order but yet they are showing on their site that my order is delivered and signed which I find against the law as transaction was already done Transaction ID: 5623433.


To resolve the problem, I would appreciate you cash back my money in my account as soon as possible or else I have to lodge a F.I.R under act of article 420.

I look forward to your reply and a resolution to my problem, and will wait until 7nov2012 before seeking help from the consumer court or police. Please contact me at the above address or by phone .
Your MUKESH BADOLA
Complaint under Consumer Protection Act, 1986